Dialnex Attendant Console — Smarter, Simpler Call Management

The Dialnex Attendant Console is a web-based graphical interface that transforms how your reception and call management teams work. By giving you real-time visibility of extensions and active calls, along with powerful features like directory search and click-to-answer/transfer, it delivers faster, more efficient call handling compared to traditional hardware-based consoles.

Designed specifically for the Dialnex Managed PBX and Polycom handsets, the Attendant Console boosts functionality, streamlines workflows, and improves both user productivity and customer experience.

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Why Choose the Dialnex Attendant Console?

• Reduce Hardware Costs — Replace expensive reception desk hardware with a flexible, browser-based solution.

• Enable Remote Attendants — Perfect for shared or distributed reception teams.

• Increase Functionality — New tools like a parked calls dashboard and quick conference feature simplify multitasking.

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Key Features

• Click-to-answer, transfer, or place calls instantly

• Monitor active calls with full Caller ID

• See extension status (Available, Busy, Ringing, On Hold) in real time

• Parked calls display with one-click park or retrieve

• Searchable directory & call history with click-to-dial contacts

• Visual Voicemail — view, manage, and play messages directly from the console

• Expandable view — monitor up to 92 extensions on one screen